Correlations between sime qyality management practices and internal knowledge transfer

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ISSN 2406-0658 (Online)

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Correlations between sime qyality management practices and internal knowledge transfer

This paper analyzes the relationship between the degree of implementation of the different quality management (QM) practices, knowledge transfers and firm’s performance. The proposed model and the hypotheses were tested on a sample of 102 managers from 34 Serbian firms. The analysis of obtained results was conducted using Structural Equation Modelling (SEM). The results confirm the importance of the teamwork and process control as QM practices on internal knowledge transfers and strong positive correlation between internal knowledge transfers and firm’s performance.

Dragan Manasijević, Živan Živković, Ivan Mihajlović

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