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Management 81
ISSN 1820-0222
ISSN 2406-0658 (Online)
Students` Trust in Distance Learning: Changes in Satisfaction and Significance

 

UDC: 37.018.43:005.336.3 ; 316.65-057.875:37.018.43

DOI: 10.7595/management.fon.2013.0026

 

This research addresses the differences in the perception of quality by gender and by attitude toward distance learning opportunities in an e-learning environment. We have conducted a research on a population of 68 students enrolled for the first time on distance learning studies of Belgrade University. Using a paired sample t-test, independent samples t-test, and ANOVA, we have proven that there is no significant difference in students’ satisfaction with distance learning during the semester (t=1.796, p=0.078), in satisfaction by gender (t=-1.176, p=0.244) and that three groups of students with different attitudes toward learning opportunities have different degree satisfaction with distance learning studies (F=9.954, p<0.001). Satisfaction is important for developing trust in distance learning, as elaborated in the article. Using a post hoc analysis we have explained the differences and proposed implications for the learning process.

Keywords: distance learning, students’ trust, perception of quality, students’ satisfaction, significance

 

Ana Horvat1, Maja Krsmanović1, Marina Dobrota1, Mladen Čudanov1

1University of Belgrade, Faculty of Organizational Sciences, Serbia

 

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